What is the Asiana Airlines Cancellation and Refund Policy?

Unlock maximum post-booking services and benefits with Asiana Airlines. The airline allows you to cancel your travel at any time after paying a small amount. The airline will refund the remaining amount to your bank account. However, there are clauses where a passenger does not have to pay any fee or charges to the airline for canceling their flight. Thus, you are advised to read the airline's refund and cancellation policies before you apply for them. 

Understanding Asiana Airlines regarding Cancellation and Refund Policies

• Passengers are advised to cancel their booking in the risk-free hours, 24 hours from the time of booking. Airlines do not apply any charge for canceling a flight during these hours. 
• When canceling a flight, the departure must be scheduled at least seven days from the date of cancellation requested if done within 24 hours.
• Passengers are not allowed to cancel their tickets once the flight has departed. Under a no-show policy, the entire amount will be forfeited. 
• Asiana Airlines will arrange a flight or repay the complete ticket amount to the passenger if they cancel it for some reason. 
• If the flight is delayed by more than three hours from its scheduled time, passengers can cancel their tickets and receive a full refund. 
• If the weather outside does not support travel, the airline will reschedule or cancel your flight, possibly without prior notification if it?s an emergency. 
• The airline is not answerable to the passengers who make their bookings through a third party. Such passengers will have to contact the agent for any query related to cancellation or refund.
• The refund can take a maximum of 10 days to be credited to your bank account. 
• Passengers who are unable to fly due to medical reasons may cancel their ticket for free after discussing their health issues with the airline.
• Non-refundable tickets will get only the government taxes and charges. Only refundable tickets are eligible for a refund.
• Tickets that are fully or partially used are no longer eligible for a refund. A ticket applying for a refund must be unused or not expired.

How do I cancel my Asiana Airlines flight?

According to Asiana Airlines cancellation policies, passengers are responsible for notifying the airline of their decision to cancel their ticket. Otherwise, the airline will treat their ticket as a no-show and forfeit the complete amount. To cancel your ticket, read the points below: 

• Reach the official web page https://flyasiana.com/. 
• Take the cursor to ?Manage my Booking? and type the last name of the passenger and PNR number. 
• Click on Retrieve Booking and get the details of the ticket that you wish to cancel. 
• Now, move to the menu tab and click on the ?Cancel my Flight? option. 
• On the next page, you will get an online form. Start to complete the form with the required details in the below fields. 
• Move to the comment box, explain your reason for canceling the flight, and attach the related files. 
• Submit the form, and you are done. The airline will initiate the refund after completing minor formalities.

How Do I Claim a Refund from Asiana Airlines?

It is not just the cancellation; passengers will also have to request a refund from the airline. Give a reminder to the airline regarding a refund by following the procedure below: 

• First of all, land on the official web page https://flyasiana.com/C/US/EN/contents/ticket-information. 
• Locate the ?Manage my Booking? option and start entering the passenger?s last name and PNR number in the suggested boxes and enter on continue to retrieve booking details. 
• Next, find the Refund option in the menu bar. 
• Fill out the empty boxes in the refund form with personal and flight information. 
• Finally, tap on submit, and you will be free to leave the page. 

After this, the airline will assign an agent to check and complete the remaining formalities. Once they have completed the simple routine procedure, they will release the price of your ticket to your bank account. 

How Long Will It Take to Get a Refund from Asiana Airlines?

First, a passenger must cancel the ticket and apply for a refund. The airline then checks eligibility and calculates the refund amount to be initiated in the passenger?s account. This whole process takes time, and thus, you may have to wait a little for your refund. Apart from this, the time also depends on the mode of your transaction. Read below to learn more: 

Cash or Cheque: Passengers who pay through cash or cheque will have to wait 20 to 25 days for a refund. 

Online mode: If you have made an online payment to the airline. The refund will be reflected in your account within seven days from the date the refund is requested.  

How much time will it take to receive a refund from the airline?

Certain formalities take place within the airline once the passenger makes the refund request. Thus, no passenger is liable to receive an immediate refund to their account. The standard wait time for the refund is 7 to 10 business days. The refund will be credited to the source of payment. 

Can I change my Asiana Airlines flight date?

Yes, Asiana Airlines offers its passengers the maximum flexibility to take control of their itinerary. Based on your requirements, you can make as many changes as you need to your existing ticket. If you want to change the date of your flight ticket, follow the steps below: 

• Visit the official web page of Asiana Airlines. 
• Click on the ?manage my booking? option and enter your booking itinerary to get the summary of your booked ticket. 
• In the menu, look for the ?Change my Flight? option. 
• Move to the next screen and get the flight change form. Complete the form and mention the new date of your journey. 
• Pay the difference in fare, change the fee, and submit your request.

The airline will cancel your last booking and send you a modified ticket with the changes you asked for. 

Can I change my flight with Asiana Airlines for free?

Flight change is possible, but there is a cost associated with it that needs to be paid. However, there are some clauses where a passenger can make a change in their booked flight for free. You are advised to read the Asiana Airlines flight change policies before you make any changes to your flight. 

• Make a change to your existing flight within 24 hours of your booking, and the airline will not impose any penalty or fee. 
• Irrespective of the timing of the flight change request, the passenger will have to pay a fare difference between the two flights. 
• If the flight is delayed by three or more hours, passengers are free to book a new flight without paying an extra penny. 
• Flight changes can be requested through Asiana Airlines? official page, mobile app, or customer executives. 

Does Asiana Airlines have a 24-hour cancellation policy?

According to Asiana Airlines' 24-hour cancellation policy, passengers can cancel their reservation free of charge within 24 hours from the time of booking. However, the flight must be scheduled to depart seven days from the date of cancelation, as requested by the passengers. 

Conclusion

Are you unsure about your travel date? Book your travel with Asiana Airlines and change the date or cancel your flight. But before that, take a look at the texts above and learn the airline's policies regarding flight cancellation and change. If you still have any questions, contact the airline?s representatives for more information.