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How do I cancel My Air Cairo Flight and get a refund?

Many airlines provide some hassle for canceling air tickets, but if you reserved your tickets with Air Cairdo and due to any reason you want to call off your reservation then you can call off the booking at any time without dealing with any hassle. Here, all you do is check your eligibility for ticket cancellation by understanding its cancellation policy.

But if you are unable to check the policy, then don?t worry; you can take the encouragement by reading the information mentioned below, and then you can proceed with the cancellation procedure.

What is Air Cairo Cancellation Policy and charges?

Under the Air Cairo 24 hours cancellation policy, air tickets can be canceled with zero deduction only if the reservations are postponed within 24 hours after booking their seats.

If the booking is made under the flight tickets non-cancellation policy, then travelers need to communicate with the customer service agent for this category. This policy does not allow or permit travelers to postpone their flight if they don?t have any valid reason, such as a significant medical issue, demise of a brood or family member, etc.

If an airline cancels you or delays your flight for any reason, then you are allowed to cancel for free, which means you don?t need to pay any single amount.

You can postpone your air trip if you have any major medical emergency and are unable to fly. Then, by providing the medical certificate, you can call off your booking without paying any charges.

The reservation is made under third-party web pages, and then you need to contact the same third party if you want the refund.

How to get a refund from Air Cairo and policy?

If you bought an air ticket on a refundable fare policy but due to the change in your plan, now your ticket is unused. Don?t worry because the reservation is made under refundable fare; you can request a full refund by visiting the airline web page that is aircairo.com if you reserved the ticket and want to call off the booking within 24 hours of your reservation; otherwise, refund fees may apply. If you cancel a non-refundable ticket after 24 hours of your booking, then only the refundable taxes will be paid back to you. Read the procedure below to learn how to get the return.

  • Here, you first need to visit the official web page, aircairo.com.
  • Then, open the section of the refund. If you are unable to find the refund option, click on the link directly: https://aircairo.com/refund.
  • Now, you need to enter the passenger information first, that is passenger's first name, last name, email ID, and registered phone number.
  • After that, you are required to add the booking reference number printed on your e-ticket.?
  • Now, fill in the ticket information, which is the ticket number and full passenger name.
  • Then, select the payment mode, which is Fawry, Credit Card, KNet, or Mada, and click on submit.

Then, the request will be submitted to the airline customer service team, which will respond to your form within 7 to 10 working days, and as proof that you have submitted the form, you will get auto-generated mail at your registered email address.

How to talk a live agent at Air Cairo?

To talk to a live agent of the airline, you are required to dial its global customer service telephone number, which is +2 022 695 5500. Call the number then you can hear an audio of the automated IVR menu audio system. Here, don?t be confused; just listen to the recorded audio and follow its commands. In this command, first, you are required to:

  • First, you need to pick a language that you can speak very well so that you can proceed with the following command or steps.
  • If you want to begin the discussion in English, pick option 1.
  • If you need to begin the discussion in Portuguese, then you need to pick option 3
  • To begin speaking in the Mexican language, pick option number 5.
  • Pick option 7 if Spanish is the best for you.

Now, you are required to pick the queries for which you want the solutions. Here you need to:

  • You can pick option 1 if your query is connected to your issues like Pnr inquiry/booking information, etc.
  • Pick option number 3rd if your problem is related to air ticket changes.
  • Choose the 5th option for the reservation-related query.
  • If your tickets are confirmed, but you now want to make the changes to your reservation, then you need to choose option 7 to be redirected to the flight ticket modification section.
  • You can pick option 9 if you have any refund-related problems.
  • If you have any complaints regarding your booked air ticket, pick option 0.
  • If you cannot listen to the voice menu, then you need to pick option # so that you can listen to the audio again.

When all the commands or instructions are finished, your call will transfer to one of the best live people.

What is Air Cairo's compensation Policy for canceled and delayed flights?

You may be allowed compensation if the airline has informed you directly that your pre-booked flight is canceled less than 7 days before your scheduled departure date and time, and if the cancellation begins, you are to arrive at your final destination more than 2 hours behind time than planned.

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